The short version
- Checking is free and anonymous. No account, no cookies, no ad trackers.
- We only learn who you are if you ask for a price. Then we save what you sent, so you explain your project once and the right people already have your rebate list when they call.
- We never sell your information.
- You stay in charge. Write to [email protected] and we will correct it, stop contacting you or delete it.
When you only check for rebates
Your address. We use it to find your county and your likely power company, and for nothing else. As you type, our server asks North Carolina's public 911 address list (NC OneMap) for matching addresses. To find the county it sends the address to the U.S. Census Bureau's address lookup, then to that state list, and to OpenStreetMap when neither has a match. To find the power company it sends only the map point, not the address you typed, to public service-area maps run by Cumberland County, Harnett County, the NC Sustainable Energy Association and the Census Bureau. None of them are told who you are.
Server logs. Like every website, ours keeps a log of requests: the time, what was asked for, which includes an address you looked up, and the internet address (IP) it came from. We keep it for 14 days to stop abuse and fix problems, then it is deleted automatically. The companies that host and protect the site handle the same traffic on our behalf.
Anonymous counts. We count visits so we know which pages and rebates people care about and what to check next. We count which page was opened, the website that linked to it, the county an address lookup landed in, and, when you press the button for your list, the power company, upgrades, income range and total. We also count presses of the print, copy and program buttons. These are stored as daily totals. No name, no cookie, no IP address and no street address is attached to them.
The link to your list. So you can save, print or share your list, the page puts your answers in its web address: county, power company, upgrades, income range and household size. Your street address is never in it. Anyone you send that link to sees the same answers.
When you ask for a price
Asking is optional. When you send the form we save:
- Your name, and the phone number and email you gave.
- The address you looked up, or your county if you picked one.
- Your power company, whether it is a home or a business, and the upgrades you picked.
- Your income range and household size, only if you chose them. See below.
- The rebate programs on your list and the estimated total.
- Anything you typed in the notes box.
- Whether you ticked the box for rebate alerts.
- The date and time, and the internet address (IP) the request came from. That helps us stop spam and fake requests.
That is the whole list. It means the first call can be about your project, not twenty questions.
Who sees it
NC Rebate Finder is run by a locally owned, licensed North Carolina contracting company. Requests go to that company's office and nowhere else. The office prices the part of the job it does itself. For any other trade on your list, it sends you the local pros it trusts, and it may give one of those pros your name, your contact details and what you need done so they can reach you.
We also use ordinary service providers to run the site and to deliver calls, texts and email. They handle your details only to do that job for us.
We do not sell or rent your information to anyone, and we do not give it to advertisers, list brokers or lead resellers.
How it is used
- To call, text or email you about the request you sent and the rebates that fit it.
- To follow up later about your project, about rebates that open, change or run low, and about related services from the contractor.
- If you ticked the alerts box, to send you occasional rebate news by email or text. Message and data rates may apply. Reply STOP to a text to end them.
You can tell us to stop at any time, by replying or by writing to [email protected]. We will.
About the income question
Some state rebates pay more to households under an income line, so the finder asks for a range. It is optional. A range is all we ever ask for here. We never ask for proof of income, a Social Security number or bank details on this site. If you gave a range and then asked for a price, the range is saved with your request so the contractor knows which rebates to plan around. The program itself checks income when you apply to it.
Keeping, fixing and deleting it
We keep a request on file so we can follow up and so you do not have to start over next time. To see what we have, fix it or have it deleted, write to [email protected] from the email you used, or tell us the phone number you gave. If you became a customer of the contractor, it keeps the job and billing records the law requires.
This site is for adults who own, rent or manage property in North Carolina. It is not meant for children.
Changes to this page
If how we handle information changes, this page changes first and the date below moves. Last updated Nov 13, 2026.
Questions go to [email protected].